Ukraine Ukraine Kharkiv City Council Kharkiv Electronic City

« Kharkiv City Council » takes part in the European Local Democracy Week - a paneuropean event coordinated by the Congress of Local and Regional Authorities of the Council of Europe - as « Partner city »

Kharkiv Electronic City

Kharkiv
E-government project is a way of organizing local self-governance with the help of software and hardware means and systems of local information networks, which ensures openness and transparency of the local authorities operation, timely and full access to information on the activities of the body, user-friendly and accessible daily communication of citizens, representatives business and non-governmental organizations with the local authorities.
The Electronic City (http://www.city.kharkov.ua/uk/elektronne-msto.html) project consists of four major constituents: Electronic self-government (http://eu.infocity.kharkov.ua/) – a portal listing the services available in the city for citizens and enterprises, storing normative documents, providing guidelines, etc. Electronic letter to the Mayor (http://www.city.kharkov.ua/uk/gorodskaya-vlast/gorodskoj-golova/obratnaya-svyaz/vopros-gorodskomu-golove.html) – for citizens can directly turn to the Mayor with requests, concerns, suggestions, etc. Administrative services center (https://dozvil.kh.ua) – for citizens can obtain online consultations, get information about more than 400 services, order some of them online, make appointments for receiving others, get consultations about the completeness of the packages of documents required for a particular service, etc. Online request/application to the city service 1562 (http://www.1562.kharkov.ua/ru/order/index/) – a form for citizens to report emergencies of all kinds (leaking pipes, sewage overflows, etc.)
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